Home health care, coordinated
Protection that never sleeps, care that never stops
Nurses, physiotherapists, caregivers and 24×7 emergency response coordinated by one dedicated care manager, wherever you are in the world.
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Visits logged
Verified
& trained staff
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Emergency line
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Report after every visit
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on Google
Real visits. Real updates.
24×7
Emergency line
The real problem
It’s rarely the distance. It’s the not-knowing.
- A missed call at an odd hour
- A parent who says “I’m fine” when they’re not
- A fall you hear about a day too late
Whether you’re a flight away or just a busy work week away, Suraksha24 was built to close that gap so being away no longer means being in the dark.
One care manager knows your parents, visits on a schedule you choose, and sends you a clear update every single time.
How it works
Care, coordinated from the very first call
Four steps between a phone call today and reassurance that lasts.
Initial assessment
One call to set up
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We begin with a calm conversation and a practical home assessment. Our team understands your parent's medical condition, daily routine, mobility, medicines, food habits and family expectations before recommending any care plan.
Health and home review
Care needs mapped clearly
Plan shared with family
Way we Care
Every kind of care, under one dedicated team
From a nurse's visit to a 2 a.m. emergency, one care manager coordinates all of it — so you never have to go looking for the right provider yourself.
Reassurance, documented
Every visit, documented. Every update, to you.
After each visit you receive a structured report vitals, medication, physiotherapy progress, general wellbeing, and any concerns flagged early. No chasing, no guessing. Just the reassurance of knowing.
- Sent after every single visit never optional, never delayed
- Flags anything unusual immediately, not at the next scheduled call
- Structured and consistent not a text message left to interpret
Visit report Mrs. Sharma
Mood: Cheerful, asked about her garden
Medication: Morning dose given on time
Next visit: Tomorrow, 9:00 AM
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Report after every visit
Why families choose us
Calm, consistent care you can verify
Trusted by families for transparent pricing, verified staff, and a care team that’s reachable day or night.
Verified & trained staff
Every caregiver and nurse is background checked and trained before they visit your parents.
Clinical oversight
Care plans are reviewed by clinical staff, not left to a single caregiver's judgement alone.
Transparent pricing, no hidden costs
You see the full cost upfront what's included, and what isn't.
Pay from anywhere
International cards and bank transfers accepted, so distance never delays care.
Replacement guarantee
If a caregiver isn't the right fit, we replace them no long back and forth.
Always on support
A 24×7 helpline and care team, ready for questions, changes or emergencies.
Our Trusted Healthcare Network
Hospitals and organizations we work alongside
Frequently Asked Questions
We’re here to help with any questions you may have.
Your dedicated care manager sends a structured update after every visit vitals, medication, mood and any concerns at a time that works for you. You can also call or WhatsApp your care manager directly whenever you want an update.
Our emergency line is answered 24×7, including nights and holidays. A trained team is dispatched immediately, and we coordinate the ambulance, hospital admission and paperwork staying on the ground until a family member is reachable or arrives.
Yes. You're introduced to your dedicated care manager at the start, and you can call, WhatsApp or email them directly you are never routed through a general call centre for updates on your own parents.
We are based in Salt Lake and serve Kolkata and the surrounding areas. Tell us your parents' neighbourhood on the first call and we'll confirm coverage and response times right away.
Yes. We accept international cards and bank transfers, and can invoice in a way that works for your bank abroad. Payment from outside India should never be the reason care is delayed.
Reach us, however suits you
One call. It's handled wherever you are.
Speak to a care advisor today, or leave your details and your dedicated care manager will call you back at a time that works for you.
- Call+91 98747 07070
- WhatsApp+91 98747 07070
- Emailcare@suraksha24.co.in
- Kolkata officeSaltlake, Sector 1, Block CF 271, Kolkata – 700064
Available 24×7